Terms and Conditions

Acceptance of Terms

By registering an account and using the services provided by TangoBet Casino, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. These terms constitute a legal agreement between you and TangoBet Casino, and govern your use of the website, games, and all related services. If you do not agree with any part of these terms, you must not use our services.

We reserve the right to update, modify, or change these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting to the website. It is your responsibility to review these terms periodically. Continued use of our services after changes have been posted constitutes acceptance of those changes.

Eligibility and Account Registration

You must be at least 18 years of age or the legal age of majority in your jurisdiction (whichever is higher) to register an account and use TangoBet Casino services. By registering, you confirm that you meet this age requirement and that all information provided during registration is accurate, current, and complete.

Each player is permitted only one account. Multiple accounts opened by the same person will be closed, and any winnings may be forfeited. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Any unauthorized use of your account must be reported to us immediately.

Registration is restricted to individuals residing in jurisdictions where online gambling is legal. It is your responsibility to ensure that your use of our services complies with local laws. We reserve the right to request proof of identity, address, and age at any time, and to suspend or close accounts that fail to provide satisfactory verification.

Deposits, Withdrawals, and Payment Processing

All financial transactions must be conducted using payment methods registered in your own name. Third-party deposits are not permitted and may result in account suspension and forfeiture of funds. Minimum and maximum deposit and withdrawal limits are displayed in the cashier section and may vary by payment method.

Deposits are generally processed instantly, while withdrawal processing times vary depending on the chosen method. All withdrawal requests are subject to verification procedures and may require additional documentation. We aim to process verified withdrawals within the timeframes stated for each payment method.

No fees are charged by TangoBet Casino for deposits or withdrawals. However, payment providers or banks may apply their own charges, which are outside our control. Currency conversion fees may apply if your payment method uses a different currency than your casino account.

Bonuses and Promotions

All bonuses and promotions are subject to specific terms and conditions, which are displayed on the relevant promotional pages. Wagering requirements, game restrictions, maximum bet limits, and expiry dates apply to all bonus offers unless otherwise stated.

Bonuses are intended for recreational players only. Any abuse of bonuses, including but not limited to creating multiple accounts, irregular betting patterns, or using the bonus solely for sports arbitrage, will result in the forfeiture of bonuses and any associated winnings, and may lead to account closure.

We reserve the right to modify, cancel, or refuse any bonus or promotion at our discretion. Bonuses are non-transferable and have no cash value except when converted through legitimate gameplay according to the specified terms.

Responsible Gaming and Self-Exclusion

TangoBet Casino is committed to promoting responsible gaming. We provide tools to help you maintain control over your gambling activity, including deposit limits, session time limits, and self-exclusion options. These can be activated through your account settings or by contacting customer support.

If you feel that your gambling is becoming problematic, we encourage you to seek help from professional organizations. Contact information for problem gambling support services is available on our website and through customer support.

Self-exclusion requests are taken seriously and will be implemented immediately. During a self-exclusion period, you will not be able to access your account, deposit funds, or participate in any promotional offers. Self-exclusion periods cannot be reversed or shortened once activated.

Game Rules and Fair Play

All games available at TangoBet Casino use certified random number generators (RNGs) to ensure fair and unbiased outcomes. Game rules, RTP percentages, and betting limits are displayed within each game and in our game information sections.

Any form of cheating, collusion, or use of automated betting systems or software is strictly prohibited and will result in immediate account closure and forfeiture of all funds. We employ sophisticated monitoring systems to detect irregular play patterns and fraudulent activity.

Malfunctions void all plays and pays. In the event of a game malfunction, the casino will refund affected bets where possible. We are not responsible for losses resulting from technical issues on your device or internet connection.

Intellectual Property and Acceptable Use

All content on the TangoBet Casino website, including but not limited to text, graphics, logos, images, and software, is the property of TangoBet Casino or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without express written permission.

You agree to use our services only for personal entertainment purposes. Commercial use, resale, or any form of exploitation of the casino services is strictly prohibited. You must not use our services in any way that could damage, disable, overburden, or impair our systems or interfere with other users’ enjoyment of the services.

Privacy and Data Protection

Your privacy is important to us. We collect and process personal information in accordance with our Privacy Policy and applicable data protection laws. By using our services, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.

We implement industry-standard security measures to protect your personal and financial information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. You acknowledge and accept this inherent risk when using our services.

Limitation of Liability

TangoBet Casino provides its services on an “as is” and “as available” basis. We make no warranties or representations about the accuracy, reliability, or completeness of the content or services provided. To the maximum extent permitted by law, we disclaim all warranties, express or implied.

We are not liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services, including but not limited to loss of profits, data, or goodwill. Our total liability to you for any claims arising from these terms or your use of our services shall not exceed the amount deposited into your account in the six months preceding the claim.

Termination and Account Closure

We reserve the right to suspend or terminate your account at any time for any reason, including breach of these Terms and Conditions, suspicious or fraudulent activity, or at our sole discretion. Upon termination, your right to use our services immediately ceases.

You may close your account at any time by contacting customer support. Upon voluntary account closure, any remaining balance will be returned to you via your preferred payment method, subject to verification and the completion of any pending wagering requirements.

In the event of account closure or termination, all outstanding bonuses and promotional offers will be forfeited. We reserve the right to retain account records and transaction histories as required by law and our licensing requirements.

Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with applicable laws. Any disputes arising from these terms or your use of our services shall first be attempted to be resolved through good faith negotiations.

If a dispute cannot be resolved through negotiation, it shall be submitted to binding arbitration in accordance with the rules of the applicable arbitration authority. You agree to waive any right to a jury trial or to participate in a class action lawsuit.

Contact Information

For questions, concerns, or support regarding these Terms and Conditions or any aspect of our services, please contact our customer support team through live chat, email at help@TangoBet.ca, or by accessing the support section of our website. We aim to respond to all inquiries within 24 hours.